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Limited Warranty

Valid for and only applies to Four Wheel Campers’ truck campers purchased and used inside the United States and its territories or possessions. – – Download PDF copy

Who May Use this Warranty?

This limited warranty extends to the original consumer purchaser only. It does not extend to any subsequent owner or other transfer of the truck camper.

What Does this Warranty Cover?

Subject to the exclusions below, Four Wheel Campers warrants the following:

  1. Defects in materials, workmanship and the general structural integrity of the truck camper, for one (1)
    year from the date of original purchase.
  2. Defects in materials and workmanship affecting the structural integrity of the aluminum sidewalls,
    aluminum framework, floor, and roof of the truck camper, for five (5) years from the date of original
    purchase.
  3. Defects in materials and workmanship affecting the structural integrity of the smooth fiberglass siding
    of the truck camper (optional equipment), for two (2) years from the date of original purchase.
  4. Defects in materials and workmanship in the vinyl pop-up enclosure (soft sides) of the truck camper,
    for a period of five (5) years from the date of original purchase.

The warranty periods set forth above are collectively referred to herein as the “Warranty Period.”

The date of original purchase must be evidenced by a copy of the receipt and the Manufacture’s Statement of Origin (MSO) from Four Wheel Campers.

What is Excluded from this Warranty?

This limited warranty does not cover any damage due to: (1) normal wear and tear; (2) accident, abuse, misuse, neglect, or negligence; (3) the unauthorized modification or repair of the truck camper; (4) use, maintenance or storage other than in accordance with Four Wheel Campers’ use, maintenance and storage instructions, including the instructions contained in the Owner’s Manual; (5) environmental conditions, including, but not limited to road salt, hail, windstorm, freezing, flooding, fire, or to any occurrence that might be termed an Act of God or Force Majeure; or (6) normal deterioration, fading or discoloration of fabric (including vinyl) and decorative items due to wear or exposure. Consumables such as batteries and similar items are likewise excluded from this limited warranty. Flaws considered to be cosmetic and not structural or affecting the integrity of the truck camper may or may not be repaired or replaced at the discretion of Four Wheel Campers.

This limited warranty does not cover defects in materials and workmanship or any other damage to or caused by truck camper components manufactured by companies other than Four Wheel Campers (example: refrigerators, furnaces, hot water heaters, awnings, roof racks, camper jacks, propane tanks, etc.) or any other product or device installed by you or any third party after the original date of purchase. Such component parts, products or devices may be warranted by their respective manufacturers. If you need service or repair work on component parts, products or devices not manufactured by Four Wheel Campers, you must contact the manufacturer to have any service or repair work done. Included in the Four Wheel Campers Owner’s Manual is a list of manufacturers of component parts originally included with your truck camper, with contact information, and additional details for your convenience.

Four Wheel Campers is not responsible to any purchaser of the truck camper for any undertaking, representation or warranty made by dealers during the course of selling the truck camper beyond those herein expressed.

Each turnbuckle must be checked periodically to ensure the proper tension is applied. It is VERY IMPORTANT to regularly check & tighten them to ensure no damage is done to your truck or camper. If turnbuckles are not properly adjusted Four Wheel Campers assumes no liability in potential damage to your truck or camper.

What are the Remedies Under this Warranty?

Four Wheel Campers’ sole obligation and entire liability under this limited warranty shall be, at Four Wheel Campers’ option, either the repair or replacement of the truck camper or the parts thereof that are deemed defective by Four Wheel Campers, and for which Four Wheel Campers is notified during the Warranty Period. However, you are responsible for: (i) the cost of transportation of the truck camper to and from the designated service location; and (ii) any cost, liability, loss or damage to or in connection with the truck camper resulting from such transportation. For purposes of clarity, no payment or other compensation will be made for incidental expenses, including, but not limited to, towing, telephone, transportation, lodging, travel, gasoline, loss of pay or indirect or consequential damage including, but not limited to, loss of use of the truck camper, inconvenience, damage or injury to person or property, or loss of revenue, which might be paid, incurred or sustained by reason of any defect covered by this limited warranty.

How Can You Obtain Warranty Services?

Upon discovery of a defect, you must promptly notify Four Wheel Campers or the authorized dealer from whom you purchased the truck camper in order to request a service appointment. If it is not possible to return the truck camper to the Four Wheel Campers factory or your selling dealer, please call the Four Wheel Campers factory service department. Four Wheel Campers will use reasonable efforts to work with you on finding another possible location to have the truck camper repaired (depending on what the problem might be). However, Four Wheel Campers retains ultimate discretion in selecting the designated service center.

As part of obtaining warranty services at the designated service location, you will be required to provide your name, address and telephone number, proof of purchase, a description of the defect, and any claims number issued to you by Four Wheel Campers. Warranty repairs may only be performed at a service location designated by Four Wheel Campers, which may include the Four Wheel Campers factory, a Four Wheel Campers authorized dealer, or another service center approved in writing by Four Wheel Campers.

Warranty repairs by a non-Four Wheel Campers dealer or service center must be approved by the Four Wheel Campers factory service department prior to any work being started.

In order to obtain warranty services, please contact: Four Wheel Campers, using the following contact information: FWC Service Department: (530) 666-1442.

OR

The Four Wheel Campers authorized dealer from whom you purchased the truck camper, using the contact information for your authorized dealer included as part of your Owner’s Manual.

Disclaimer and Limitation of Liability.

Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the sale of the truck camper shall not be construed as an express warranty that the truck camper will conform or comply with your requirements.

EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY FOUR WHEEL CAMPERS ON ANY COVERED TRUCK CAMPER. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FOUR WHEEL CAMPERS, ITS DEALERS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY. FOUR WHEEL CAMPERS LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF FOUR WHEEL CAMPERS’ EXPRESS WARRANTY. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NEITHER FOUR WHEEL CAMPERS NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THE TRUCK CAMPER SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TRUCK CAMPER, EVEN IF FOUR WHEEL CAMPERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

In the event that any of the above limitations are held unenforceable, Four Wheel Campers’ total aggregate liability for any damages to you or any third party shall not exceed the purchase price you paid, regardless of the form of any claim. This limited warranty is governed by the laws of the United States of America and the State of California. This limited warranty is valid for and only applies to products purchased and used inside the United States (and its territories or possessions).

Should you have any questions about this limited warranty, or if you desire to contact Four Wheel Campers for any reason, please contact us in writing at: svc@fourwh.com

If you have questions, need clarification or additional information, please contact us.

Come see us at the Colorado Off-Grid Expo Oct. 4th – 6th, 2019.

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